Frequently Asked Questions
Everything you need to know about your Bala gear and orders.
What is the best way to clean my Bala Bangles?
To keep your gear fresh, wipe down the silicone surface with a damp cloth and mild soap. Avoid soaking them in water or using harsh chemicals to preserve the integrity of the weighted bars.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-7 business days, while international shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please note that for hygiene reasons, items that show signs of wear or sweat cannot be accepted for a refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
Are Bala weights adjustable?
Our signature Bala Bangles feature an adjustable hook-and-loop strap designed to fit most wrist and ankle sizes comfortably, though the weight itself is fixed within each set.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Shop Pay Installments.